Terms and conditions

Restaurant Reservations

• Reservations are not confirmed until you receive a confirmation email.

• For group reservations (9 people or more), we may require advance notice and that the reservation be made by phone.

• Please inform us in advance of any allergies or dietary requirements.

• We reserve the right to make changes to our menu, opening hours, or services without prior notice.

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Orders for Pickup (Para Recoger)

• Pickup orders must be paid online at the time of placing the order using a credit or debit card.

• Once the payment has been successfully completed, you will receive a confirmation email with the details of your order.

• The order is received in our system only after payment has been completed.

Once received, it cannot be modified, canceled, or refunded.

• No refunds or changes are accepted after the order has been collected. We recommend checking your order at the time of pickup.

• If the order is not collected within the agreed time, it may be discarded for food safety reasons, and no refund will be issued.

• Online payments are processed securely through an encrypted payment gateway. La Tierra does not store or have access to your card details.

If you have any questions, please do not hesitate to contact us:

📞 Phone: +34 638 339 980